1.1- SELLER
Title : HES DESIGN- ERSIN ERDOĞAN
Adress : Wilhelmplatz 11/ A,47918 Tönisvorst/ Deutschland
E-mail : info@hesmarkt.com
1.2 -BUYER
Name/Surname/Title :
Adress :
Phone Number :
E-mail :
ARTICLE 2 – SUBJECT
The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Regulation regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the BUYER has ordered electronically from the website http://de.hesmarkt.com belonging to the SELLER.
ARTICLE 3 – CONTRACT PRODUCT
Type and type, Quantity, Brand/Model, Color, Sales Price of the Products are as stated above.
Payment method :
Delivery address :
Delivery Person :
Billing address :
Shipping fee :
ARTICLE 4 – GENERAL PROVISIONS
- The BUYER declares that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website http://de.hesmarkt.com belonging to the SELLER and has given the necessary confirmation in electronic environment.
- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER’s residence for each product, provided that it does not exceed the legal 15-day period. If the delivery is not realized, the BUYER has the right to cancel the contract.
- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
- The SELLER is responsible for the safe and complete delivery of the contract product in accordance with the specifications specified in the order.
- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
- In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the BUYER’s credit card by unauthorized persons after the delivery of the product, which means if there is something wrong happens not due to the fault of the BUYER; provided that the product has been delivered to the BUYER, it is obligatory to send the product to the SELLER within 3 days. In this case, the shipping costs belong to the BUYER.
- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him/her in cash and in full within 10 days.
- Defective or damaged products of the products sold with or without a warranty certificate can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the shipping costs will be covered by the SELLER.
- This contract becomes valid after it is signed by the BUYER and sent to the SELLER by fax or mail, or when she/he completes the ordering steps and carries out her/his order.
- Persons under the age of 18 cannot shop from the SELLER.
- The SELLER is not responsible for price errors caused by typesetting and system errors.
- Delivery date can vary between 1 and 30 days. Product-based delivery times are given in the product information on our website. Delivery times for special orders are also notified to the buyer. If there is a delay in the delivery period, you will be informed by e-mail or phone call.
ARTICLE 5 – RIGHT OF WITHDRAWAL
For your order cancellations, it is sufficient to call us at +90 212 284 75 95 on the same day or send an e-mail to info@hesmarkt.com.
The BUYER has the right to withdraw within 14 days from the delivery of the product subject to the contract to herself/himself or the person / organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by e-mail or telephone within this period and the product must not be used within the framework of the provisions of Article 6. Within 7 days following the arrival of the products, the product price is returned to the BUYER through the institution or bank to which the payment was made. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER.
ARTICLE 6 – PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, reproducible software and programs, consumables, products that deteriorate rapidly or expire, qualified special products, personalized jewelry, large-scale products and services.
ARTICLE 7 – AUTHORIZED COURT
İEuropean Consumer Courts in the SELLER’s place of residence are authorized for the implementation of this contract.
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In the event that the order is fulfilled, the BUYER is deemed to have accepted all the terms of this contract.
SELLER HES DESIGN- ERSIN ERDOĞAN
BUYER